About the Complaint Management System (CMS)

The Complaint Management System (CMS) is a web-based platform developed to simplify the process of reporting and resolving public grievances like road damage, water issues, garbage collection, and more.

It enables both citizens and administration to interact through a transparent workflow — ensuring faster resolution, better tracking, and community satisfaction.

Developer Vanashri

About the Developer

Hi! I'm Vanashri Deshpande, a Full Stack Java Developer passionate about building impactful civic-tech solutions.

This CMS application is designed to empower communities to report and resolve complaints quickly and transparently.

Tech used: Java, Spring Boot, MySQL, HTML/CSS, and JavaScript.

Our Mission & Vision

Mission

To provide a transparent, citizen-centric platform that ensures quick complaint redressal and civic improvement.

Vision

Empowering citizens and authorities through smart technology to build cleaner, safer, and more efficient communities.